FAQs
Frequently Asked Questions
What is the NDIS and how can it help me?
The National Disability Insurance Scheme (NDIS) is an Australian Government program that provides funding and support to individuals with disabilities to help them live more independently and achieve their personal goals.
Who can access your services?
Our services are available to individuals who are approved NDIS participants. If you’re unsure about your eligibility, our team can guide you through the process and help you understand your options.
What services does Nurse to Nurse provide?
We offer a wide range of personalised supports including daily personal care, community nursing, household assistance, transport support, Supported Independent Living (SIL), and community participation programs tailored to your needs.
How do I get started with Nurse to Nurse?
Getting started is simple. You can contact our team to discuss your needs, and we will guide you through the onboarding process, including service agreements and support planning.
Can you help me understand my NDIS plan?
Yes, absolutely. We can help you understand your plan, your funding, and how to make the most of your supports so you can achieve your goals with confidence.
Can I choose my support worker?
Yes. We believe in participant choice and will do our best to match you with a support worker who suits your preferences, personality, and support needs.
Are your services flexible?
Yes, our services are designed to fit around your lifestyle. We offer flexible scheduling and personalised support to ensure you receive care when and how you need it.
Do you provide support for community participation?
Yes, we actively support participants in engaging with their community through social, recreational, and group activities to promote independence and inclusion.
What is Supported Independent Living (SIL)?
SIL is a type of support that helps individuals live independently in shared or individual accommodation while receiving assistance with daily tasks and personal care.
Can I change my service provider if needed?
Yes, you have the freedom to choose and change your service provider at any time. We also assist in making the transition smooth and stress-free if you’re switching to us.
What happens if my needs change?
If your circumstances change, we can help you adjust your supports and guide you through requesting a review of your NDIS plan to ensure it continues to meet your needs.
How do I contact Nurse to Nurse?
You can reach out to us via phone, email, or through our website contact form. Our friendly team is always ready to assist you with any questions or support needs.
Email: info@nursetonurse.au
Ph: 0430 460 382